Refund policy

• Orders can be cancelled only before they are shipped.
• Once an order has been shipped, it cannot be cancelled.
• Due to the nature of our products and hygiene considerations, we do not accept returns or offer refunds for delivered orders.
• In the rare event that you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos and your order details.
• After verification, we will provide a replacement for the affected item.
• Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for replacement.
• Sale, clearance, customized, and personalized items are non-returnable and non-refundable.